Frequently asked questions

Which payment methods do you accept?

We accept payments from PayPal and all major debit/credit cards.



Do you accept returns?

Unfortunately, we do not accept returns due to hygiene reasons. This does not affect your statutory rights.



Can I apply mascara to my false eyelashes?

We highly recommend that you do not apply mascara to the lashes. At Land Of Lashes, we pride ourselves in providing our customers with the highest quality, long lasting products. The use of mascara will ruin the quality and limit the amount of uses you get. However, we do recommend applying a coat of mascara beforehand.



How long will my order take to arrive?

Please refer to the 'Shipping & Returns' section of the website.



I'm a Make Up Artist, can I apply for discount?

As a Make Up Artist, it can be difficult to maintain a kit with up to date additions. At Land Of Lashes, we understand. Therefore, we offer a 30% discount to all proven professionals. ​ ​ How do I apply?
Simply email info@landoflashesuk.co.ukwith a little bit about yourself, and a copy of: A photocopy of any certificate/qualification you have obtained
And any ONE of the following:
Business Card
Flyer/Business Letterhead
Press Material Union Card



Do you offer wholesale/retail prices?

Yes! Check out our retail package: https://www.landoflashesuk.co.uk/product-page/retail-stand-package



Can I promote your company?

Sure. Email bloggers@landoflashesuk.co.uk for more information.



Brand Collaborations

Sure. Email bloggers@landoflashesuk.co.uk for more information.



Do eyelashes come with adhesive?

No, Glue is sold separately at Land Of Lashes